psggc Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and psggc ("psggc," "we," "us," or "our"), the operator of the online gaming platform accessible at psggc.cam ("the Platform"). These Terms govern your access to and use of all services, games, promotions, payment functions, and any other features offered by psggc.

By completing the psggc account registration process, clicking "I Agree" or any equivalent confirmation, making a deposit, or simply using the Platform, you confirm your unconditional acceptance of these Terms. Acceptance constitutes your agreement to all current Terms as well as any future amendments published by psggc in accordance with Section 14 (Amendments).

These Terms are supplemented by the psggc Privacy Policy, Responsible Gaming Policy, and any game-specific rules or promotional terms and conditions that may be published from time to time. In the event of any conflict between these Terms and any supplementary document, these Terms shall prevail unless the supplementary document expressly states otherwise.

2 Eligibility & Age Restriction

To be eligible to register and maintain a psggc account, you must:

• Be at least 21 years of age;
• Be a natural person — corporate entities may not register player accounts;
• Be physically located in a jurisdiction where participation in online gaming is not prohibited by applicable local law;
• Not be an employee, officer, director, or immediate family member of a psggc employee or affiliated company;
• Not be a PAGCOR official or employee, or a family member thereof, where prohibited by PAGCOR regulations;
• Not be subject to any self-exclusion order from psggc or any PAGCOR-administered gaming venue;
• Possess the legal capacity to enter into binding contracts under Philippine law.

psggc reserves the right to request identity verification documentation at any time to confirm eligibility. Providing false information regarding age or identity constitutes a material breach of these Terms and may result in immediate account closure, forfeiture of all balances, and referral to the relevant Philippine authorities.

3 Account Registration & KYC

3.1 Registration Requirements

To access real-money gaming services on psggc, you must complete the registration process by providing accurate, current, and complete information as requested. You are required to supply your legal full name, date of birth, Philippine residential address, valid Philippine mobile number, and a valid email address.

Each individual is permitted to hold only one (1) psggc account. The creation of duplicate, multiple, or fraudulent accounts is strictly prohibited. psggc employs automated and manual systems to detect duplicate accounts. Upon detection, all related accounts will be suspended, and balances may be voided pending investigation.

3.2 Know Your Customer (KYC) Verification

In compliance with PAGCOR Anti-Money Laundering Act (AMLA) obligations and responsible gaming requirements, psggc conducts Know Your Customer (KYC) verification for all accounts. KYC verification is triggered upon registration and may also be required at any subsequent point, including prior to processing withdrawals above specified thresholds.

Acceptable government-issued Philippine identification documents include:

• Philippine Passport;
• Philippine National ID (PhilSys);
• Driver's License issued by the Land Transportation Office (LTO);
• Unified Multi-Purpose ID (UMID);
• Voter's ID issued by the Commission on Elections (COMELEC);
• Social Security System (SSS) ID; or
• Professional Regulation Commission (PRC) ID.

Failure to complete KYC verification within the prescribed period will result in account restriction, including the suspension of withdrawal processing. psggc is not liable for any losses or inconvenience arising from an account holder's failure to provide required verification documentation in a timely manner.

3.3 Account Security

You are responsible for maintaining the strict confidentiality of your psggc username and password. You must not share your login credentials with any other person. psggc will never request your password through any channel, including email, SMS, or live chat. Any activity conducted under your account, prior to our receipt of notification of unauthorized access, shall be deemed to have been conducted by you and will be your responsibility under these Terms.

4 Deposits & Payments

4.1 Accepted Payment Methods

psggc accepts deposits through the following payment channels: GCash, Maya (formerly PayMaya), BPI (Bank of the Philippine Islands), BDO Unibank, UnionBank of the Philippines, 7-Eleven Cliqq, Coins.ph, USDT TRC20, and Metrobank. psggc reserves the right to add, modify, or discontinue accepted payment methods at any time with reasonable notice.

4.2 Minimum Deposit

The minimum deposit amount is ₱100 (One Hundred Philippine Pesos) via GCash and Maya. Minimum deposit amounts for other payment methods may vary and are displayed at the time of transaction within the psggc cashier. All deposits must be made from payment accounts registered in your own name; third-party deposits are strictly prohibited.

4.3 Currency

All transactions on psggc are denominated in Philippine Peso (PHP / ₱) unless otherwise stated for specific payment methods such as USDT TRC20. Deposits made in foreign currency will be converted to Philippine Peso at the prevailing exchange rate applied by the relevant payment processor at the time of the transaction. psggc is not responsible for exchange rate fluctuations.

4.4 Deposit Processing

GCash and Maya deposits are processed in real time and credited to the psggc account within seconds of authorization. InstaPay bank transfers are typically credited within 5–15 minutes subject to the originating bank's processing times. USDT TRC20 deposits are credited upon one (1) network confirmation. psggc does not charge deposit fees; however, third-party payment processors may apply their own transaction charges.

5 Withdrawals

5.1 Withdrawal Eligibility

Withdrawals are available to account holders who have completed KYC verification and whose accounts are in good standing under these Terms. The minimum withdrawal amount is ₱200 (Two Hundred Philippine Pesos). Withdrawals must be processed to the same payment method and account name used for deposit unless a prior written change request has been approved by psggc.

5.2 Processing Times

psggc targets the following processing times for withdrawal requests from verified accounts: GCash and Maya — 30 to 60 minutes for amounts under ₱50,000; InstaPay bank transfers — 1 to 3 hours during banking hours; USDT TRC20 — 15 to 30 minutes after submission. Withdrawals above ₱50,000 are subject to additional verification under PAGCOR and AMLA requirements and may take up to one (1) business day.

5.3 Conditions on Withdrawal of Bonus Funds

Bonus funds and winnings derived from bonus play are subject to applicable wagering requirements before they become eligible for withdrawal. Attempting to withdraw bonus funds before meeting wagering requirements will result in the forfeiture of the bonus amount and associated winnings. Full bonus terms are published in the Promotions section of the psggc Platform.

5.4 Right to Withhold Withdrawals

psggc reserves the right to withhold, delay, or reverse a withdrawal where there is a reasonable suspicion of fraud, money laundering, breach of these Terms, ongoing KYC verification, or a pending dispute. In such circumstances, psggc will notify the account holder and provide reasonable opportunity to respond. All withheld funds remain subject to the outcome of any regulatory, legal, or internal investigation.

6 Bonuses & Promotions

psggc offers various promotional bonuses to eligible players, including but not limited to welcome deposit bonuses, reload bonuses, cashback offers, free spins, and loyalty rewards. All promotions are subject to individual promotional terms and conditions published on the psggc Platform, which are incorporated by reference into these Terms.

General bonus terms applicable across all psggc promotions include:

• Bonuses are available only to eligible, verified psggc accounts in good standing;
• Each promotion may be claimed once per player, household, IP address, or device unless otherwise stated;
• Wagering requirements must be met within the specified validity period — expired bonuses are void;
• Wagering requirements must be met using real-money funds or bonus funds as specified per promotion;
• Maximum bet limits may apply while a bonus is active — bets exceeding the maximum will not count toward wagering requirements;
• psggc reserves the right to withdraw, modify, or cancel any promotion at any time with or without notice if there is evidence of abuse, technical error, or system fault;
• Any winnings obtained through exploitative or fraudulent use of promotional offers will be voided.

psggc's determination regarding the eligibility for, and settlement of, any promotional offer shall be final and binding on the player. Disputes regarding bonus settlement must be raised through psggc customer support within seven (7) days of the relevant promotional event.

7 Game Rules & Fair Play

7.1 Certified RNG Technology

All games made available on the psggc Platform — including slots, live dealer games, crash games, virtual sports, and bingo — utilize independently certified Random Number Generator (RNG) technology that meets PAGCOR technical standards. Certified Return-to-Player (RTP) percentages are published for all applicable game titles.

7.2 Game Rules

Each game available on psggc is governed by its own rules, which are accessible within the game interface. It is your responsibility to familiarize yourself with the rules of each game before placing wagers. psggc is not responsible for losses arising from a player's misunderstanding of game rules.

7.3 Malfunction Policy

In the event of a technical malfunction, disconnection, or software error that interrupts or affects the outcome of any game, psggc reserves the right to void the affected game round and return the applicable stake to the player's account. Malfunctions void all pays and plays. No claims based on a malfunction outcome will be honored. psggc will endeavor to resolve such situations promptly and communicate the outcome to affected players.

7.4 Live Dealer Games

Live dealer games on psggc are streamed from professional studios operated by third-party providers including Evolution Gaming, Pragmatic Play Live, and Asia Gaming. The rules of live dealer games are administered by the studio operators and are governed by their respective game rules, which are accessible within the game interface. psggc acts as a distribution platform for live dealer content and is not responsible for studio-side technical issues beyond its reasonable control.

8 Prohibited Conduct

The following conduct is expressly prohibited on the psggc Platform and will result in immediate account suspension, forfeiture of balances, and may be reported to PAGCOR and/or relevant Philippine law enforcement authorities:

• Registering more than one account or using another person's account;
• Providing false, inaccurate, or misleading information during registration or KYC verification;
• Using the psggc Platform for any money laundering, terrorist financing, or other illegal financial activity in violation of Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments;
• Using automated software, bots, scripts, artificial intelligence tools, or any other technological means to gain an unfair advantage over other players or against psggc;
• Exploiting software errors, bugs, or vulnerabilities — any player who discovers such a vulnerability must immediately notify psggc support and must not exploit it;
• Colluding with other players in games where such collusion would affect game outcomes;
• Attempting to defraud psggc through chargebacks, fraudulent payment disputes, or any other method;
• Accessing the Platform from a restricted jurisdiction in violation of applicable local laws;
• Sharing, selling, or transferring psggc account access to any third party.

9 Responsible Gaming

psggc is committed to promoting responsible gaming among all Filipino players. We recognize that while the majority of psggc users play for entertainment within their means, a small number of individuals may develop problematic gambling behaviors. The following responsible gaming tools are available to all psggc account holders at no charge through the account settings menu:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit caps;
• Loss Limits: Set daily, weekly, or monthly maximum loss thresholds;
• Session Time Reminders: Automated notifications after specified session durations;
• Reality Checks: Periodic in-session notifications displaying time elapsed and net win/loss for the session;
• Cooling-Off Periods: Temporary account access restrictions ranging from 24 hours to 30 days;
• Self-Exclusion: Permanent or long-term account exclusion administered in accordance with PAGCOR responsible gaming standards.

Self-exclusion requests once activated cannot be immediately reversed — a mandatory cooling-off period applies before reinstatement is considered. psggc encourages any player who believes their gambling may have become harmful to visit our Responsible Gaming page for further resources and guidance.

psggc cooperates with PAGCOR's responsible gaming helpline and supports its player protection programs for the benefit of the Filipino gaming community.

10 Account Suspension & Closure

10.1 Voluntary Closure

You may request the closure of your psggc account at any time by contacting customer support. Upon closure, any remaining verified balance will be processed for withdrawal to your registered payment method within a reasonable period, subject to the completion of any outstanding KYC requirements and compliance checks.

10.2 Closure by psggc

psggc reserves the right to suspend, restrict, or permanently close any account, with or without prior notice, under the following circumstances: breach of these Terms; suspected fraud or money laundering activity; failure to complete KYC verification; detection of multiple accounts; receipt of a chargeback from the player's payment provider; account inactivity as defined in Section 10.3; or as required by PAGCOR directive or applicable Philippine law.

10.3 Inactive Accounts

An account is considered inactive if no login activity has been recorded for a period of twelve (12) consecutive months. psggc will provide written notice to the registered email address prior to any administrative action being taken on an inactive account. Dormancy fees may apply to accounts inactive for extended periods, as permitted under applicable Philippine regulations.

11 Intellectual Property

All content on the psggc Platform, including but not limited to the psggc brand name, logo, website design, graphics, game interfaces, software, text, and promotional materials ("psggc Content"), is the intellectual property of psggc or its licensed content providers and is protected under Philippine intellectual property law, including Republic Act No. 8293 (Intellectual Property Code of the Philippines).

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the psggc Platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, publicly display, or create derivative works based on any psggc Content without prior written authorization. Unauthorized use of psggc intellectual property may result in legal action.

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, psggc's aggregate liability to any player arising from or related to the use of the psggc Platform — whether in contract, tort, or otherwise — shall not exceed the total net deposits made by that player to psggc in the thirty (30) calendar days preceding the event giving rise to the claim.

psggc shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages of any nature;
• Loss of profits, revenue, or anticipated gaming winnings;
• Interruption to service arising from scheduled or emergency maintenance, third-party service failures, or events beyond psggc's reasonable control;
• Unauthorized access to your account arising from your failure to maintain credential security;
• Any losses arising from your access to psggc from a jurisdiction where online gaming is prohibited.

Nothing in these Terms shall exclude or limit psggc's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable Philippine law.

13 Governing Law & Dispute Resolution

These Terms and all matters arising from your use of the psggc Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law provisions. The regulatory framework applicable to psggc is administered by the Philippine Amusement and Gaming Corporation (PAGCOR).

In the event of any dispute arising from these Terms or your use of psggc, the parties agree to first attempt resolution through psggc's internal customer support and dispute resolution process. Disputes not resolved internally may be escalated to PAGCOR through its established player complaint procedures. Any unresolved matters shall be subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

14 Amendments to These Terms

psggc reserves the right to amend, modify, or update these Terms at any time. Material amendments will be communicated to registered players via the email address on file and/or through a prominent notice on the psggc Platform, with a minimum of fourteen (14) days' advance notice before the amended Terms take effect, except where immediate amendment is required by PAGCOR directive or applicable Philippine law.

Your continued use of the psggc Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and may request account closure as provided in Section 10.1.

The current version of these Terms, together with their effective date, will always be accessible at psggc.cam/terms-conditions. It is your responsibility to review the Terms periodically.

15 Contact Information

For questions, disputes, complaints, or responsible gaming assistance related to these Terms, you may contact the psggc customer support team through the following channel:

• Email: [email protected]
• Live Chat: Available 24/7 via the in-app support chat accessible after psggc login
• Response Time: Account-related matters typically responded to within 24 hours; urgent matters involving account security within 4 hours

For regulatory matters, you may also contact the Philippine Amusement and Gaming Corporation (PAGCOR) directly through their official channels. psggc fully cooperates with PAGCOR investigations and player protection inquiries.